Delivery Services We Use:

Australian Shipping Options / Services

Australian parcels are shipped with Australia Post and may require a signature on delivery. If you are not home your order will be held at your local post office for pick up. Lightweight, flat rate and per item rate items will be posted using standard Australia Post parcel delivery.

Australian Express Post parcels are shipped using Australia Post next-day service. Please Note: The same processing times apply, your order will simply arrive faster after it has been dispatched. Visit Australiapost.com.au and search for Express Post to check whether you qualify for next-day delivery.

International Shipping Options / Services

International Parcels are shipped using Airmail through Australia Post. Unfortunately no online tracking exists for standard airmail. To view shipping information for your country, visit the Australia Post international shipping page. Important Note: The United Kingdom, European countries and some other regions may be subject to taxes on imports from Australia. It is entirely at the discretion of your government - visit the customs department or government post office website for your country for further information.

International Express Post parcels arrive faster than standard airmail and basic online tracking is available to most countries. Express post international is still subject to each products processing time, it simply arrives faster after dispatch. To view information about delivery times and other regulations with regards to shipping to your country, visit the Australia Post international shipping page.

Postage / Shipping Rates Calculator - Available in our Shopping Cart

Once you add items to your shopping cart our shipping rates popup window becomes available. Simply choose your country from the list of countries and your delivery options and postage rates will be shown. Popup blockers must allow the window to pop up if you wish to preview your shipping costs prior to checkout.

Important Notes About International Orders:

Shipping is based on the total weight of your order and destination zone.

Customs Information: Any shipping method we use may take longer depending on the customs practices in your country. If your parcel is chosen to be inspected by the Customs Department in your country, that could add a few days (or more in some cases) to the arrival time of your order. This is unavoidable and completely at the discretion of your local government.

International Customs Charges: Customs and tax charges vary from country to country, many countries do not charge tax on Australian shipments for the order values we usually ship out. At Australian Pewter we fill out the appropriate customs information required by law when orders are shipped overseas - please be sure to consider your local tax & customs laws before ordering from Australian Pewter as we cannot be held responsible for any tax or duties charged by your local government on delivery.

Returns & Exchanges:* We offer refund of purchase price only minus a restocking fee of 10% for change of mind - postage and handling will not be refunded. Goods must be returned in good order within 14 days before a refund will be given. All orders are checked for breakages before they are shipped. Items damaged during shipping must be returned properly packaged and we will take the matter up with Australia Post on your behalf. A like-for-like replacement will be shipped to you.